Ambassador Volunteer (Visitor Welcome Volunteer Birmingham)

At key locations around the country, we have established visitor ‘welcome’ hubs and you could be at the heart of this welcome. This is an opportunity to be the ‘face’ of the Canal & River Trust, playing a key role in the visitor experience and ensuring visitors leave with a greater understanding and affinity to the waterways. It will involve being on hand to talk to visitors, enlightening them to the work that the Canal & River Trust carries out and inform them about the what, where, when and why of your local waterway, surrounding area and the charity as a whole.

We’re not looking for experts but we are looking for people who are friendly and approachable and know who to ask if they don’t know the answer.

You will be based at the Toll House, adjacent to the canal in Birmingham where you will also be asked to deal with a small range of retail sales using a contactless card machine and get involved in delivering some new Trust tourism experiences. Initially, we are looking for a team of volunteers covering 4 hour shifts weekends and weekdays.

Join the Canal & River Trust as an Ambassador and help to connect more people to our canals. Your role will help to preserve our nation’s history and keep canals alive. You will have the opportunity to support some incredible events, be part of a supportive team network, and gain a new appreciation for our unique environment.

We need your support to help build support from those who have yet to discover our network. As an Ambassador, no one day is the same and you will get the chance to experience a diverse array of volunteer opportunities all across our regions.